When booking an online training course with Tiptoe Training, you agree to these terms and conditions.

The fee for the training course is per individual delegate and must be paid in advance of the session date.

Online delegates are expected to use their own IT equipment. All training materials will be provided to delegates in digital format following the training session.

Delegates will be charged the fee published at the time of booking. Prices are correct at the time of publication and may be subject to increase.

Payment in full must be received and cleared before the start of the event. We accept online card payments. Please email laura@tiptoetraining.com if you would like to arrange an alternative payment method.

Tiptoe Training reserves the right to refuse admission for any failure by delegates to pay fees for the event prior to the event starting.

When booking online, you will receive a confirmation email from laura@tiptoetraining.com acknowledging your place.

Tiptoe Training reserves the right to cancel, postpone or otherwise alter the content or date of an event without notice. In such circumstances, we will return any payment received or provide credit for a future training session.

In the event of cancellation by a delegate, a full refund will be given if the delegate provides 10 days’ notice of cancellation. If cancelling less than 10 days before the event, the delegate will be liable for the full cost of the event and will not be entitled to a refund. Delegates who fail to attend an event will not be entitled to a refund.

A request to transfer a booking to an alternative date must be made in writing to laura@tiptoetraining.com. We will endeavour to action this when we can.

Tiptoe Training will not be liable for any failure or delay when delivering a training event which is caused by circumstances beyond our control.

Tiptoe Training reserves copyright of all training materials and resources provided to delegates.

Tiptoe Training asks for details from delegates to process bookings, including email addresses and names. These are kept securely by Tiptoe Training in line with our Privacy Notice available at www.tiptoetraining.com/privacy.

If you would like to discuss these terms and conditions, please contact Laura May, Managing Director at Tiptoe Training at laura@tiptoetraining.com.